FAQs – Frequently Asked Questions

1. What products do you sell?
We sell high-quality [clothing / accessories / home goods – customize based on your store] designed to meet your everyday needs with style and comfort.

2. Do you ship internationally?
Currently, we only ship within [your shipping region – e.g., the United States / selected countries]. We hope to expand to more regions soon!

3. How long does shipping take?
Orders are typically processed within 1–3 business days.
Delivery times vary by location:

• Domestic: 5–10 business days

• International: 10–20 business days (if available)

4. How can I track my order?
Once your order is shipped, you will receive a tracking number via email or text. You can use this number to track your package on the carrier’s website.

5. What payment methods do you accept?
We accept major credit/debit cards (Visa, MasterCard, AMEX), PayPal, and other secure payment gateways.

6. Can I cancel or change my order?
Please contact us within 12 hours of placing your order. After processing, we may not be able to modify or cancel your order.

7. What is your return and refund policy?
We accept returns within 14 days of delivery for eligible items. Items must be unused and in original condition.
Please see our [Return & Refund Policy] for more details.

8. What if I received the wrong or damaged item?
We’re sorry for the inconvenience! Please contact us with photos of the item within 3 days of delivery, and we’ll arrange a replacement or refund.

9. Do you offer discounts or promotions?
Yes! Follow us on social media or subscribe to our newsletter to stay updated on special offers, discounts, and new arrivals.

10. How can I contact customer service?
You can reach us via Email.