Contact Us – rhobackshop
Welcome to rhobackshop! We're thrilled to connect with you. Whether you have a question, a suggestion, or just want to say hi, our team is ready to listen and assist. We believe in fast, friendly, and human support – because every customer matters.
Ways to Reach Us
Email: rhobackshop@outlook.com – we check this inbox regularly and reply within a few hours during business hours.
Phone: +1 (818) 605-2162 – speak directly with a real person who knows our products.
Our Customer Service Hours
We're here for you almost all week long:
| Day | Hours |
|---|---|
| Monday – Friday | 10:00 AM – 9:00 PM PST |
| Saturday – Sunday | 9:00 AM – 10:00 PM PST |
If you reach out outside of these hours, we'll get back to you on the next working day – we promise.
Visit Us in Person
rhobackshop
4357 W 3rd St FL2
Los Angeles, CA 90020
United States
Our showroom is open during the same hours as our phone support. Feel free to drop by – we love meeting our customers face to face.
What Can We Help With?
Here are some of the most common reasons people contact us – but if yours isn't listed, just reach out anyway!
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Order tracking: Need to know where your package is? We'll track it down for you.
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Product questions: Not sure about sizing, material, or compatibility? We know our catalog inside out.
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Returns or exchanges: We make it easy – just let us know and we'll guide you step by step.
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Bulk or wholesale orders: Planning a large purchase? We offer special pricing for businesses.
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Partnerships & media: Want to collaborate with rhobackshop? We're always open to new ideas.
Quick Tips Before You Call
To make your call or email even smoother, have this info ready:
- Your order number (if applicable)
- The email address used for the order
- A brief description of your question or issue
That way, we can solve your problem in record time.
Let’s Stay Connected
Follow rhobackshop on social media for behind‑the‑scenes content, exclusive deals, and product launches. We're active and we love engaging with our community – come say hello!
Thank you for choosing rhobackshop. Your satisfaction is our show's main act. We can't wait to hear from you!